Terms of Service
Welcome to Vintryca! These Terms of Service (‘Terms’) govern your use of our ticketing services, including the purchase of tickets and any related content, features, or applications offered by Vintryca (collectively referred to as ‘Services’). By accessing or using our Services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Services.
1. Acceptance of Terms
Your access to and use of our Services is conditioned on your acceptance of and compliance with these Terms. By accessing the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Changes to Terms
Vintryca reserves the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of the Services after the posting of any changes to the Terms constitutes your acceptance of those changes.
3. Eligibility
To use our Services, you must be at least 18 years old or have the consent of a parent or guardian. By using our Services, you represent and warrant that you meet these eligibility requirements.
4. Account Registration
In order to access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.
If you believe your account has been compromised, you must notify us immediately. We are not responsible for any loss or damage arising from your failure to comply with the requirements of this section.
5. Ticket Purchases
When you purchase tickets through Vintryca, you agree to pay the specified ticket price as well as any additional fees that may apply. All ticket purchases are subject to availability and we reserve the right to refuse or cancel any orders for any reason, including but not limited to errors in pricing or availability.
Once an order is placed, it cannot be modified or canceled without specific consent from Vintryca. Please ensure that you have verified the event details, including date, time, and location before making your purchase.
6. Pricing and Payment
All prices for tickets are displayed in your selected currency and are subject to change without notice. You will be informed of the total price (including all fees and taxes) at the time of purchase.
Payments must be made using one of the accepted payment methods. By providing your payment information, you represent and warrant that you have the right to use the designated payment method and that the information you provide is accurate.
7. Refunds and Exchanges
All sales are final, and tickets are non-refundable unless otherwise specified. In the event of a cancellation or rescheduling of an event, we will provide information regarding ticket refunds or exchanges in accordance with the event organizer’s policies.
Please review the specific refund and exchange policies for individual events carefully. Vintryca is not liable for any costs or expenses incurred as a result of a canceled or rescheduled event.
8. Event Changes
Vintryca is not responsible for changes to events, including but not limited to changes in date, time, location, or lineup. We will make reasonable efforts to notify you of such changes through the contact information provided during your purchase.
9. User Conduct
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Vintryca or users of the Services or expose them to liability.
- Impersonate or attempt to impersonate Vintryca, a Vintryca employee, another user, or any other person or entity.
- Upload or transmit any material that is defamatory, obscene, abusive, offensive, or otherwise objectionable.
- Engage in any other conduct that restricts or inhibits the use or enjoyment of the Services.
10. Intellectual Property
All content, features, and functionality on the Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software, are the exclusive property of Vintryca or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, or publicly display any content from our Services without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Vintryca, its affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of, or inability to use, the Services or any ticket purchased through the Services.
12. Indemnification
You agree to defend, indemnify, and hold harmless Vintryca, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, service providers, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services, including but not limited to any use of the Services’ content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Services.
13. Governing Law
These Terms will be governed by and construed in accordance with the laws of the jurisdiction in which Vintryca operates, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts located within the specified jurisdiction, and you waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.
14. Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or the Services, you agree to first attempt to resolve the dispute informally by contacting us. If the dispute cannot be resolved informally within a reasonable timeframe, you agree to resolve any dispute through binding arbitration in accordance with the rules of the designated arbitration organization, rather than in court.
15. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. These Terms are the entire agreement between you and Vintryca regarding your use of the Services.
Any failure by Vintryca to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
16. Contact Information
If you have any questions or concerns regarding these Terms, please contact us through the appropriate channels available on our website.
Thank you for using Vintryca! We appreciate your support and hope you enjoy our Services.