Privacy Policy

Welcome to Vintryca! The privacy of our customers is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Information

Name: We collect your full name to facilitate your ticket purchases and provide customer support.
Email Address: We collect your email address to send confirmations, updates, and notifications regarding your ticket purchase.
Payment Information: We collect your payment details, including credit card information, to process your transactions securely.
Contact Information: We collect your phone number or mailing address if provided, for order confirmations and customer support.

Non-Personal Information

We may also collect non-personal information that does not identify you individually. This may include:

Browser Information: Type of browser you use and your device’s operating system.
IP Address: Your device’s IP address, providing insight into your geographic location.
Usage Data: Information about how you use our website, including the pages visited, time spent, and referring website.

How We Use Your Information

We may use the information we collect for various purposes, including:

To Process Transactions: We use your personal information to process your ticket purchases and deliver confirmations.
To Improve Our Services: Your feedback and usage patterns help us enhance our website and ticketing services.
For Customer Support: We may use your contact information to respond to your inquiries or resolve issues.
To Communicate with You: We may send you emails regarding your tickets, promotions, or changes to our policy.
To Comply with Legal Obligations: We may use your information as required by applicable laws and regulations.

Disclosure of Your Information

We take your privacy seriously and do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

Service Providers: We may share your information with third-party vendors who assist us in processing transactions, providing customer support, and conducting surveys.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.

Data Security

We are committed to protecting your personal information. We implement a variety of security measures to ensure your information is safeguarded from unauthorized access, alteration, disclosure, or destruction. Some of the measures we employ include:

Encryption: Sensitive information transmitted online is protected through encryption technologies.
Access Controls: We restrict access to your personal information to authorized personnel only.
Regular Security Audits: We conduct regular checks and audits of our security practices to ensure our measures are effective.

Your Rights

As a user of our services, you have certain rights regarding your personal information, including:

The Right to Access: You can request copies of your personal information held by us.
The Right to Rectification: You have the right to request correction of any inaccurate information.
The Right to Erasure: You can request that we delete your personal data under certain conditions.
The Right to Restrict Processing: You can ask us to limit the processing of your personal information where applicable.
The Right to Data Portability: You have the right to request the transfer of your data to another organization, if technically feasible.

Cookies Policy

Vintryca uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us improve our website performance and user experience. You may choose to accept or decline cookies through your browser settings. Please be aware that declining cookies may prevent you from taking full advantage of our services.

Third-Party Services

Our website may contain links to third-party websites, applications, or services. We have no control over these external sites and therefore cannot be responsible for their privacy practices. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

Vintryca does not knowingly collect personal information from individuals under the age of 16. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and effectively.

By using our services, you consent to our Privacy Policy and agree to its terms.